How do you know if the end -of -year gifts have your customers happy?
The end of the year is a privileged opportunity to thank your customers for their loyalty and their confidence. However, how can you know if your end-of-year gifts have been appreciated at their fair value? The answer is simple: listen to your customers! Their comments, whether positive or negative, are always precious. If you have offered end -of -year gifts , do not hesitate to send a satisfaction survey to have their return. The positive feedback will reassure you about the quality of your gifts and negative feedback will help you improve for the years to come. In short, remember that your ultimate goal is to please your customers, so listen to them and take into account their feedback.